Recognition is a wily, tricky little thing.
Some people get it so easily that it goes to their heads. They make mistakes and their short-lived euphoria soon gives way to crippling frustration.
And some people achieve recognition the harder way; after a lot of struggle, pain, and misery. By then they become so inured and so deeply humbled that recognition loses its sheen. They remain grounded and keep adding new milestones through sheer will-power and self-motivation. I consider myself lucky to belong to this second category.
On 21st September 2018, I participated in Volkswagen’s Sarvottam Skill Championship for dealerships in their Gurgaon Training Center as a Lead CR, Sales. It was as per prior nomination by my dealership.
Although my colleagues said that I was a strong contender because of my long experience, I personally had no expectations whatsoever as my association with Volkswagen so far had been for only last 6 months. I was there only to enjoy the learning experience.
A customer care manager’s job in a car dealership is, in fact, one of the most thankless ones in this world. You hardly ever get any appreciation for all those little things you do quietly behind the scenes that enable the other departments in achieving their targets and walking away with all the awards and applause. When you slave like that for almost 2 decades in a highly male-dominated environment, you kind of lose all interest in awards and you just learn to take life as it comes.
It was with this nonchallant state of mind that I took part in all the different rounds of the CR Sales Skill contest.
The gold winner’s name for Sales CR profile was announced towards the end. I was completely taken aback when that name turned out to be mine. For the first time in my life, I was a gold medallist!
Here are the pics.
On my way home, even the evening sky carried a huge rainbow; specially for me, it seemed.
But, of course, no celebration is complete till you share it with your family and all those friends who stood with you through the tough days…..
I have now qualified for the National Round due in December 2018 in Pune and I hope my calmness of mind lasts through this event as well.
Do wish me good luck, dear readers. I need all the good wishes I can gather.