Every organization that manages to survive for at least 10 years has, I think, at least one good practice that it can proudly boast of as its ‘Best Practice.’
But how do you define a best practice? I can already imagine you asking this. Well, my idea of a best practice is a positive activity that is so deeply ingrained into an organization’s culture that it seems to happen almost automatically, requiring no supervision or intervention to keep it going.
In my current place of work, for instance, we begin our day at 10 AM by standing together in a common hall for a short prayer session. Lata Mangeshkar’s song ‘E Malik Tere Bande Hum…’ is played on the music system and all we have to do is stand with folded hands and hum along. As soon as the song ends, the music system is switched off and the hall reverberates with everyone saying ‘Om’ thrice, loudly and clearly.
The lyrics of the song have universal appeal as they are devoid of any references to any religion or prophet. This is important as India is a diverse country and organisations cannot afford to indulge in activities that isolate individuals.
I look at this daily prayer session as a best practice because
1. This practice is so wonderfully simple and deceptively easy to follow that it seems to happen daily almost automatically, which is, I think, a great thing, considering the fact that every other process requires a strong driving force. Without that force, everything falls flat and things fall apart.
2. It helps employees in starting work with positive vibes towards each other.
3. It inculcates a sense of humility and unity under all circumstances as everyone, including senior management, participates in it.
My organization is, I think, the only car dealership in Delhi NCR that follows this practice.
I recently read an article in LinkedIn about an organization where people have a short dance session before hitting work. Isn’t that wonderful? A great way of staying fit too.
Do comment, dear readers, and let me know about the best practices followed in your ieganization